Contact Us

 

FREE SHIPPING

Free Standard Shipping.

 Tracking for ALL Products. 

Overnight "rush" available.

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SAME DAY SHIPPING

Same day shipping.

Order before 11am PT (2pm EST)

Email to confirm in-stock item.

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EASY RETURNS

30 day return window.

 No restock fee.

Email us before returning for instructions.

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👨‍⚕️Need Technical Support?

Email: drkoz@forensicsdetectors.com

Include the following:
Model #:
Serial #:
Order #:
Describe the problem #:
Describe use environment #:
What was gas sample temperature and humidity #:
Purchase Date #:

90% of issues can be diagnosed with this information so please be diligent and also send photos or videos (via a YouTube link) to help our rapid diagnosis. We will analyze all information sent and get back to you within 24 hours.

👩 Need Sales Support?

Email: sarah@forensicsdetectors.com

Phone: (424) 341-3886
Phone Hours:
Monday - Friday
9 a.m. - 4 p.m. PST

For USA or International sales and large orders please email Sarah she will handle all your needs promptly including immediate in-stock questions. For any special business development or partnerships, please email Sarah. 

🚗 Need Will Call Pick-Up?

Ensure payment online before arrival and have Order# handy. Will call pick up occurs ever weekday from 9am to 12pm. Call or email before arriving to make sure your product is ready for pick-up.

Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA 

🚚 Where is My Package?

Once shipped, we send you an email with tracking information.

Please check your SPAM folders. Most likely it is there.

If not, please email Sarah and quote your order number to get more information: sarah@forensicsdetectors.com

🔬 Calibration Address

Send all products for calibration to the below address. Ensure you have purchased the single-gas or multi-gas calibration service first. Include the order of the calibration service with your product when sending.

Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA 

🏢 USA Corporate Address

Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA